FAQ

Here you will find a summary of the more commonly asked questions in the monitor world.

If you would like to receive more detailed information on a specific subject, we recommend the glossary and worth knowing sections of the iiyama website. Alternatively you can email us directly.


How long is my warranty period for?

iiyama currenlty offers a 3-year on-site swap out warranty on all desktop display LCD & CRT products (15"-24"), a 3-year return to base warranty on all touchscreens and a 3-year on-site swap out warranty on projectors. Proof of purchase may be required.

What graphic cards do you recommend?

Our displays will work with any graphics cards but in order to get the maximum performance from your display it is advisable to ensure that your graphics card has the capabilities to support it.

Where can I buy iiyama products?

Please see the 'dealer locator' section at the bottom of this page for details of local and national resellers.

» dealer locator


How can I return to the default settings?

Most iiyama displays have a reset function within the user controls. See your user manuals for further details.

Which class of panel does iiyama use in relation to pixel defects and ISO-13406-2?

iiyama uses class II panels. Please follow the link for more information.

» ISO13406-2 guidlines

How can I clean the screen of my display?

The screen is a very delicate area and should only be cleaned with a soft damp cloth. We advise against rubbing too hard or using solvent cleaners as they may cause damage to the coating applied to the screen surfaces

What is a DVI input?

DVI (Digital Video Interface) is a digital interface between the monitor and graphics card. The advantage over traditional D-Sub (VGA) inputs is that DVI does not need to convert a digital signal from a graphics card into an analogue signal that the display can understand. So there is no degradation of the signal as a conversion does not need to take place, resulting in a purer signal and improved image quality. DVI offers varients to suit your needs: DVI-I This is a 29pin connector that will accept both digital and analogue signal inputs. DVI-D This is a 24pin connector that can only accept a digital video input

What is TCO?

TCO is a standard governing Total Cost of Ownership that encompasses Ergonomics, Emissions, Energy and Ecology. Contrary to CRT displays, LCD products assume the ergonomic properties of TCO in the design and construction already.

Are LCD panels suitable for DTP (Desktop Publishing) applications?

LCD panels are perfectly suited to DTP applications. A high resolution, good colour reproduction and large viewable areas are very important to DTP applications, all of which LCD’s can now provide.